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With 25 nail technicians on hand and 2 aestheticians, we do accept walk-ins, but to guarantee availability we do recommend appointments. Top City Nails is a very popular and very busy salon. Some of our technicians are booked days in advanced When you make your appointment please be sure to discuss and book time for all your services. Because we book out time for you with our staff, it may cause a time restraint to add on services, because your specified technician may have an appointment following you they must honor. There are hundreds of choices in quality products and having this element handled prior to your appointment goes a long way to insuring your appointment goes well. We book appointments a fair and comfortable time allotment. Our service allotments are comfortable and relaxed, never hurried. But for the record, Top City Nails is not a “LUXURY” spa, where you are slowly pampered and preened. We are a “QUALITY” spa. We also do not carry the “Luxury” spa price tag. Our products are AUTHENTIC and of QUALITY. Top City Nails employs full time managers to serve you. They perform a myriad of tasks, including answering the phones, booking appointments, and assuring every client is receiving exemplary service. If you call and are asked to hold or hear our voice mail, please be patient and call us again shortly. We appreciate your call and will be with you as soon as possible.